Q.
How can I purchase Dixie-Narco products?
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A.
Brand Identified (Coke, Pepsi, Dr Pepper, 7UP, etc) please contact your local bottler for availability. For Generic or specialty identified, you can contact a distributor or call Dixie-Narco's Sales Department Monday - Friday from 8:00 AM to 5:00 PM Eastern Time at 1-800-688-9090 (fax# 803-266-5150) or contact your Dixie-Narco Sales Representative.
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Q.
How can I order Parts for my Dixie-Narco vendor?
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A.
You can contact a distributor or call Dixie-Narco's Parts Department Monday - Friday from 8:00 AM to 5:00 PM Eastern Time at 1-800-688-9090 or Fax 1-800-854-5852.
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Q.
How do I contact Customer Service regarding my Dixie-Narco vendor?
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A.
You can contact a distributor or call Dixie-Narco's Technical Service Department Monday - Friday from 8:00 AM to 6:00 PM Eastern Time at 1-800-688-9090. When you call, please have the **vendor model and serial number available.
** The vendor model and serial number are located on the serial number plate on the left side of the vendor's main door.
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Q.
How do I save the technical publications on the website to my computer's hard drive?
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A.
In Internet Explorer, right click the publication's link and select SAVE TARGET AS.
In Netscape Navigator, right click the publication's link and select SAVE LINK AS. ** Note: Publications are in Adobe Acrobat format.
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Q.
How can I determine the age of my Dixie-Narco vendor?
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A.
Locate the serial number plate on the left side of the vender's main door. The age of Dixie-Narco venders is determined by the date code incorporated in the serial number. The serial number takes the form xxxx-yyyyZZ. The last two alpha-characters (ZZ) identify the quarter and the year the vender was built.
ex. 1234-1234AY (first quarter 2000)
| First alpha-character identifies the quarter:
A = 1st Quarter
B = 2nd Quarter
C = 3rd Quarter
D = 4th Quart
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Second alpha-character identifies the year:
W = 1998
X = 1999
Y = 2000
Z = 2001
A = 2002
B = 2003
C = 2004
D = 2005
E = 2006
F = 2007
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Q.
How can I order Parts Manuals, Service Manuals, Technical CD's, or other Technical Literature?
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A.
You can contact the Parts Department at (800) 688-9090 or (803) 266-5000, Fax: (800) 854-5852.
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